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Get IT Digital Support

Get IT Digital Support

Looking to build your digital literacy or stuck on using a particular part of technology?

You can make an appointment with one of our patient, knowledgeable digital mentors and get one on one assistance to build your confidence using your digital device (mobile phone, tablet or laptop). 

Contact the COTA ACT office on 02 6282 3777 to book your appointment.

Please note: Appointments are at our office at the Hughes Community Centre

What is Get IT?

Participants in our Get IT program get assistance from our digital mentors through one-on-one appointments. 

The appointments are user led – where you decide how you would like to better use your device. If you don’t know where to start – we can help with that too!

Since the program began in 2020, we have assisted hundreds of Canberra seniors to better use their devices. 

Some of the things we’ve assisted with have been:

  • understanding how to download apps and use QR codes
  • filling in the online ACT Seniors Card application form and searching for discounts
  • accessing useful websites such as the COTA ACT website
  • making phone calls and sending text messages
  • setting up, and managing, email addresses
  • changing accessibility features, and 
  • accessing online ACT Government information services.

Did you know:

  • 72 per cent of older Australians want face-to-face help to learn how to use online technology (Digital Nation Australia).
  • Studies show that staying connected with loved ones and friends through online technology can help to combat loneliness and improve overall health (Australian Government e-safety Commissioner website).

Supporting older people living with dementia

Created in 2023 with funding from Dementia Australia’s Dementia-Friendly Communities program, our digital mentors have had additional training and support to assist those living with dementia and their carers. 

If you are a senior Canberran and would like to know more about the free digital help appointments run by COTA ACT, call the COTA ACT office on 6282 3777 or email

COTA ACT is a proud Network Partner in the Be Connected Program